Comprehensive Solutions
Through our partnership with the industry’s top-ranked telecommunication management firm, our value-added services include:
- Telecommunication Audits
- Bill Processing and Payment
- Wireless Management
- Network Procurement
- Contract Negotiations
- Telecommunication Project Management
Enterprise Wide Execution
The benefits of adopting a TEM solution are becoming increasingly evident in this struggling economy. We bring a comprehensive approach to reviewing a company’s telecommunication bills, not only for overcharges and tariff billing errors, but also for improper assessment of state taxes.
More and more, best-in-class companies are turning to TEM to uncover missing dollars and take control of their telecommunication systems once and for all.
Enterprise-wide initiatives maximize savings according to Aberdeen Group
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1. Research the Options
There are many quality Telecommunication Expense Management providers out there. To find the right fit, you need to review your company's needs. The basics: annual telecommunication spend, number of monthly invoices, number of vendors, and staff capacity. But to truly find the TEM solution that will give you control over your telecommunication assets, look for the provider that can tout experience and results.
Look for a provider that has been written about by third-party organizations such as Aberdeen Group or Gartner. Providers with a customer list that spans industries are usually adept at configuring a solution that can fit your company's needs. Read industry journals, download white papers, or even attend a trade show to get a feel for the providers out there and which one will fit your needs.
2. Engage
A quality TEM solution should be able to offer your company savings on the front-end, and also continue to save you money for years to come. In addition, don't trust a TEM solution that doesn't offer you the tools to gain control over telecommunications for the long-term, such as asset and inventory management, real-time reporting, procurement and provisioning and business intelligence capabilities. For example, the right reporting tools can help your company manage telecommunication network and also keep an up-to-the-minute record of spend for executives. Look at issues such as time, staffing, processes and measuring ROI.
3. Implement
Partner with a TEM company that is known for fast implementations, resulting in faster ROI and increased cash flow. The solution you choose should also be backed by a noted customer service team. This will help to keep the implementation running smoothly, and also ensure that any questions down the road will be dealt with swiftly.
Mobile Expense Management
Mobile expenses have grown significantly over the last few years for many firms. Some factors driving mobile expenses up include:
a) Roaming charges
b) Personal calls billed as corporate expense
c) Inability to leverage global corporate demand
d) Availability of high end devices (support video, text, Internet access, etc)
e) Wireless laptop usage
Inspectel, through its partnership with the industry’s leading telecommunication expense management firm, has helped develop a variety of successful approaches for managing growing mobile expenses including:
1. Detailed auditing of current expenses – we create a mobile pattern map identifying personnel who are using far more minutes than their peers in similar roles, extensive use SMS messaging, and heavy users of international
roaming charges. We efficiently help clients address these and other issues on a case-by-case basis.
2. Renegotiation of mobile contracts for cost reductions - We assist corporations to consolidate service providers to achieve greater discounts by guaranteeing more purchases.
3. Centralize mobile management to take advantage of pooling (buying blocks of minutes) – We help organizations reduce overall mobile costs by negotiating enterprise-wide contracts with a select number of providers, eliminating the inefficient process of allowing each individual to procure their own mobile service and paying the bill.
4. VOIP services for mobile users – We help deliver substantial cost savings for mobile phone users by routing calls over the Internet instead of over a wireless provider's private network. For service plans with free incoming calls, Internet-based mobile phone services can eliminate all roaming charges.
5. Unified communications – most UC vendors offer mobile integration capabilities that enable mobile users to access instant messaging services, or initiate calls using their home IP-PBX as a bridge. We assist our clients in eliminating costly roaming charges coupled with service plans featuring free incoming minutes
6. Policy creation for service justification - Not everyone needs unlimited voice and data plans with 3G network card services.
Contact us at (617) 686-1981, or send us an email, for more information or to set an appointment: